Free helplines
If you are supporting someone with immediate safety concerns, follow your organisationβs procedures, call 000 and ask for an ambulance.
π¨ Crisis & Immediate Response (24/7)
- Emergency Services: Immediate help if life or safety is at risk. π 000.
- Lifeline: Provides free, 24/7 crisis support and suicide prevention services for people in emotional distress. π 13 11 14 | Text: 0477 13 11 14 π https://www.lifeline.org.au
- Suicide Call Back Service:
Free 24/7 telephone and online counselling for anyone affected by suicide. π 1300 659 467 πhttps://www.suicidecallbackservice.org.au - 13YARN: A 24/7 confidential crisis support line offering one-on-one yarning opportunities for Aboriginal and Torres Strait Islander peoples. π 13 92 76 π https://www.13yarn.org.au
- 1800RESPECT β National Sexual, Domestic & Family Violence Service:
Provides confidential counselling, information and support (including online chat and video calls) for people affected by sexual assault, domestic or family violence. π 1800 737 732 π https://www.1800respect.org.au
π§ Mental Health & Emotional Wellbeing Support
- 1300 MH CALL β Queensland Mental Health Access Line: A confidential mental health telephone triage service providing support, information, advice, referral and crisis triage across Queensland β available 24/7. π 1300 642 255 π https://www.qld.gov.au/health/mental-health-and-wellbeing/how-to-get-help/1300-mh-call
- Beyond Blue Support Service: Provides support for anxiety, depression and overall wellbeing; offers phone and online support and can help connect you with services. π 1300 22 4636 π https://www.beyondblue.org.au
- MindSpot Clinic: Free online and telephone mental health assessment and treatment programs for adults experiencing stress, anxiety or depression (not an emergency service). π 1800 61 44 34 π https://www.mindspot.org.au
- Medicare Mental Health Services:
Connects you with local mental health support and assistance, often without referral. π 1800 595 212
πhttps://www.health.gov.au/topics/mental-health-and-suicide-prevention/mental-health-and-suicide-prevention-contacts - ReachOut Australia: Online mental health support providing information, practical tools, forums and peer support for young people and families.
π https://au.reachout.com - FriendLine: A free service supporting people feeling lonely or socially isolated.
π 1800 424 287 π https://www.friendline.org.au - SANE Australia
Support and information for people affected by complex mental health issues and trauma. π 1800 187 263 π https://www.sane.org
π¨βπ©βπ§ Children, Youth & Family Support
- Kids Helpline: Free, private and confidential 24/7 counselling for young people aged 5β25. π 1800 55 1800 π https://kidshelpline.com.au
- headspace / eheadspace: Mental health support for people aged 12β25 via phone, chat and online resources. π 1800 650 890 π https://headspace.org.au.
- Family and Child Connect: Local community support linking families to services to help care for and protect children. π 13 32 64 πhttps://www.familychildconnect.org.au
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Parentline (Qld & NT): Professional counselling and support for parents and carers. π 1300 30 1300 π https://parentline.com.au
π Support After Suicide (Postvention & Bereavement)
- StandBy Support After Suicide:
Provides free support (telephone and face-to-face) for people and communities bereaved or impacted by suicide. π 1300 727 247 π https://standbysupport.com.au - Thirrili β Indigenous Postvention Support: Culturally responsive emotional support for Aboriginal and Torres Strait Islander communities affected by suicideπ 1800 805 801 π https://thirrili.com.au
π³οΈβπ LGBTQIA+ & Diversity Support
- QLife: Anonymous and free peer support and referral for LGBTIQ+ people via phone and webchat. π 1800 184 527 π https://qlife.org.au
- Rainbow Sexual, Domestic & Family Violence Helpline
Support for LGBTQ+ people who have experienced sexual, domestic or family violence. π 1800 497 212 π https://www.dvconnect.org/lgbtq
π Domestic & Family Violence Support
- DVConnect Womenβsline & Mensline:
Support, counselling and referrals for people affected by domestic and family violence. π 1800 811 811 / 1800 600 636
π https://www.dvconnect.org
βΏ People With Disability
- WWILD (Intellectual Disability Support): Support for people with intellectual or learning disabilities affected by sexual violence or crime.
π (07) 3262 9877 π https://wwild.org.au - National Counselling & Referral Service (Disability). Support for people with disability who have experienced abuse, neglect or exploitation. π 1800 421 468 π https://www.blueknot.org.au
Veterans & Defence Support
- Open Arms β Veterans & Families Counselling: 24/7 counselling for current and former ADF members and their families. π 1800 011 046 π https://www.openarms.gov.au
- Safe Zone Support: Veteran support with anonymous counselling hosted by Open Arms. π 1800 142 072 π https://www.openarms.gov.au/safe-zone-support
π¨ββοΈ Menβs Emotional Support
- MensLine Australia: Free and confidential telephone and online counselling support for men. π 1300 789 978 π https://mensline.org.au
π§ββοΈ Legal & Advocacy Support
- Legal Aid Queensland: Free legal help for eligible Queenslanders. π 1300 65 11 88 π https://www.legalaid.qld.gov.au
- Womenβs Legal Service Queensland: Legal and social work support for women experiencing family law, domestic violence and sexual assault issues. π 1800 957 957 π https://wlsq.org.au
- ATSILS Queensland: Legal services for Aboriginal and Torres Strait Islander people. π 1800 012 255 π https://www.atsils.org.au
- Youth Legal Advice Hotline
Free legal advice for young people under 18. π 1800 527 527 π https://www.legalaid.qld.gov.au
π΅ Older People
- Queensland Elder Abuse Helpline:
Support for older people experiencing abuse. π 1300 651 192 π https://www.eapu.com.au
π©βπ¦ Carer Support
- Carer Gateway: Support and counselling for unpaid carers. π 1800 422 737 π https://www.carergateway.gov.au
π¬ Translating and Interpreting
- Translating & Interpreting Service (TIS National): Provides interpreting services for people who donβt speak English. π 131 450 π https://www.tisnational.gov.au
- National Relay Service (NRS)
Helps people who are Deaf or have difficulty speaking to communicate by phone. π TTY 13 36 77 | Speak & Listen 1300 555 727 π https://www.accesshub.gov.au
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