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Free helplines

If you are supporting someone with immediate safety concerns, follow your organisation’s procedures, call 000 and ask for an ambulance.

🚨 Crisis & Immediate Response (24/7)

  • Emergency Services: Immediate help if life or safety is at risk. πŸ“ž 000.
  • Lifeline: Provides free, 24/7 crisis support and suicide prevention services for people in emotional distress. πŸ“ž 13 11 14 | Text: 0477 13 11 14 🌐 https://www.lifeline.org.au
  • Suicide Call Back Service:
    Free 24/7 telephone and online counselling for anyone affected by suicide. πŸ“ž 1300 659 467 🌐https://www.suicidecallbackservice.org.au
  • 13YARN: A 24/7 confidential crisis support line offering one-on-one yarning opportunities for Aboriginal and Torres Strait Islander peoples. πŸ“ž 13 92 76 🌐 https://www.13yarn.org.au
  • 1800RESPECT – National Sexual, Domestic & Family Violence Service:
    Provides confidential counselling, information and support (including online chat and video calls) for people affected by sexual assault, domestic or family violence. πŸ“ž 1800 737 732 🌐 https://www.1800respect.org.au

🧠 Mental Health & Emotional Wellbeing Support

πŸ‘¨β€πŸ‘©β€πŸ‘§ Children, Youth & Family Support

  • Kids Helpline: Free, private and confidential 24/7 counselling for young people aged 5–25. πŸ“ž 1800 55 1800 🌐 https://kidshelpline.com.au
  • headspace / eheadspace: Mental health support for people aged 12–25 via phone, chat and online resources. πŸ“ž 1800 650 890 🌐 https://headspace.org.au.
  • Family and Child Connect: Local community support linking families to services to help care for and protect children. πŸ“ž 13 32 64 🌐https://www.familychildconnect.org.au
  • Parentline (Qld & NT): Professional counselling and support for parents and carers. πŸ“ž 1300 30 1300 🌐 https://parentline.com.au

πŸ’” Support After Suicide (Postvention & Bereavement)

  • StandBy Support After Suicide:
    Provides free support (telephone and face-to-face) for people and communities bereaved or impacted by suicide. πŸ“ž 1300 727 247 🌐 https://standbysupport.com.au
  • Thirrili – Indigenous Postvention Support: Culturally responsive emotional support for Aboriginal and Torres Strait Islander communities affected by suicideπŸ“ž 1800 805 801 🌐 https://thirrili.com.au

πŸ³οΈβ€πŸŒˆ LGBTQIA+ & Diversity Support

  • QLife: Anonymous and free peer support and referral for LGBTIQ+ people via phone and webchat. πŸ“ž 1800 184 527 🌐 https://qlife.org.au
  • Rainbow Sexual, Domestic & Family Violence Helpline
    Support for LGBTQ+ people who have experienced sexual, domestic or family violence. πŸ“ž 1800 497 212 🌐 https://www.dvconnect.org/lgbtq

πŸ†˜ Domestic & Family Violence Support

  • DVConnect Women’sline & Mensline:
    Support, counselling and referrals for people affected by domestic and family violence. πŸ“ž 1800 811 811 / 1800 600 636
    🌐 https://www.dvconnect.org

β™Ώ People With Disability

  • WWILD (Intellectual Disability Support): Support for people with intellectual or learning disabilities affected by sexual violence or crime.
    πŸ“ž (07) 3262 9877 🌐 https://wwild.org.au
  • National Counselling & Referral Service (Disability). Support for people with disability who have experienced abuse, neglect or exploitation. πŸ“ž 1800 421 468 🌐 https://www.blueknot.org.au

Veterans & Defence Support

πŸ‘¨β€βš•οΈ Men’s Emotional Support 

  • MensLine Australia: Free and confidential telephone and online counselling support for men. πŸ“ž 1300 789 978 🌐 https://mensline.org.au

πŸ§‘β€βš–οΈ Legal & Advocacy Support

  • Legal Aid Queensland: Free legal help for eligible Queenslanders. πŸ“ž 1300 65 11 88 🌐 https://www.legalaid.qld.gov.au
  • Women’s Legal Service Queensland: Legal and social work support for women experiencing family law, domestic violence and sexual assault issues. πŸ“ž 1800 957 957 🌐 https://wlsq.org.au
  • ATSILS Queensland: Legal services for Aboriginal and Torres Strait Islander people. πŸ“ž 1800 012 255 🌐 https://www.atsils.org.au
  • Youth Legal Advice Hotline
    Free legal advice for young people under 18. πŸ“ž 1800 527 527 🌐 https://www.legalaid.qld.gov.au

πŸ‘΅ Older People

  • Queensland Elder Abuse Helpline:
    Support for older people experiencing abuse. πŸ“ž 1300 651 192 🌐 https://www.eapu.com.au

πŸ‘©β€πŸ‘¦ Carer Support

πŸ’¬ Translating and Interpreting

  • Translating & Interpreting Service (TIS National): Provides interpreting services for people who don’t speak English. πŸ“ž 131 450 🌐 https://www.tisnational.gov.au
  • National Relay Service (NRS)
    Helps people who are Deaf or have difficulty speaking to communicate by phone. πŸ“ž TTY 13 36 77 | Speak & Listen 1300 555 727 🌐 https://www.accesshub.gov.au