--- title: Resources --- [Skip to content](https://netcep.com.au/helplines#main-content) ![Untitled (1200 x 1200 px) (1)](https://netcep.com.au/hs-fs/hubfs/Untitled%20(1200%20x%201200%20px)%20(1).png?width=2400&height=2400&name=Untitled%20(1200%20x%201200%20px)%20(1).png)Homepage - [Home](https://netcep.com.au?hsLang=en) - About - [About DBS](https://netcep.com.au/about-dbs?hsLang=en) - [About NetCEP](https://netcep.com.au/about_netcep?hsLang=en) - Locations - [Atherton Tablelands and Mareeba Region](https://netcep.com.au/atherton-mareeba?hsLang=en) - [Ipswich and Somerset Regions](https://netcep.com.au/ipswich-somerset?hsLang=en) - Resources - [Helplines](https://netcep.com.au/helplines) - [Blog](https://netcep.com.au/blog?hsLang=en) [Contact us](https://netcep.com.au/contact-us?hsLang=en) - [Home](https://netcep.com.au?hsLang=en) - About - [About DBS](https://netcep.com.au/about-dbs?hsLang=en) - [About NetCEP](https://netcep.com.au/about_netcep?hsLang=en) - Locations - [Atherton Tablelands and Mareeba Region](https://netcep.com.au/atherton-mareeba?hsLang=en) - [Ipswich and Somerset Regions](https://netcep.com.au/ipswich-somerset?hsLang=en) - Resources - [Helplines](https://netcep.com.au/helplines) - [Blog](https://netcep.com.au/blog?hsLang=en) [Contact us](https://netcep.com.au/contact-us?hsLang=en) ### Free helplines **If you are supporting someone with immediate safety concerns, follow your organisation’s procedures, call 000 and ask for an ambulance.** #### 🚨 **Crisis & Immediate Response (24/7)** - **Emergency Services:** Immediate help if life or safety is at risk. πŸ“ž 000. - **Lifeline:** Provides free, 24/7 crisis support and suicide prevention services for people in emotional distress. πŸ“ž 13 11 14 | Text: 0477 13 11 14 🌐 [https://www.lifeline.org.au](https://www.lifeline.org.au?utm_source=chatgpt.com) - **Suicide Call Back Service:** Free 24/7 telephone and online counselling for anyone affected by suicide. πŸ“ž 1300 659 467 🌐[https://www.suicidecallbackservice.org.au](https://www.suicidecallbackservice.org.au) - **13YARN:** A 24/7 confidential crisis support line offering one-on-one yarning opportunities for Aboriginal and Torres Strait Islander peoples. πŸ“ž 13 92 76 🌐 [https://www.13yarn.org.au](https://www.13yarn.org.au) - **1800RESPECT – National Sexual, Domestic & Family Violence Service:** Provides confidential counselling, information and support (including online chat and video calls) for people affected by sexual assault, domestic or family violence. πŸ“ž 1800 737 732 🌐 [https://www.1800respect.org.au](https://www.1800respect.org.au) #### 🧠 **Mental Health & Emotional Wellbeing Support** - **1300 MH CALL – Queensland Mental Health Access Line:Β **A confidential mental health telephone triage service providing support, information, advice, referral and crisis triage across Queensland β€” available 24/7. πŸ“ž 1300 642 255 🌐 [https://www.qld.gov.au/health/mental-health-and-wellbeing/how-to-get-help/1300-mh-call](https://www.qld.gov.au/health/mental-health-and-wellbeing/how-to-get-help/1300-mh-call?utm_source=chatgpt.com) - **Beyond Blue Support Service:** Provides support for anxiety, depression and overall wellbeing; offers phone and online support and can help connect you with services. πŸ“ž 1300 22 4636 🌐 [https://www.beyondblue.org.au](https://www.beyondblue.org.au) - **MindSpot Clinic:** Free online and telephone mental health assessment and treatment programs for adults experiencing stress, anxiety or depression (not an emergency service). πŸ“ž 1800 61 44 34 🌐 [https://www.mindspot.org.au](https://www.mindspot.org.au) - **Medicare Mental Health Services:** Connects you with local mental health support and assistance, often without referral. πŸ“ž 1800 595 212 [🌐https://www.health.gov.au/topics/mental-health-and-suicide-prevention/mental-health-and-suicide-prevention-contacts](https://www.health.gov.au/topics/mental-health-and-suicide-prevention/mental-health-and-suicide-prevention-contacts?utm_source=chatgpt.com) - **ReachOut Australia:** Online mental health support providing information, practical tools, forums and peer support for young people and families. 🌐 [https://au.reachout.com](https://au.reachout.com) - **FriendLine:** A free service supporting people feeling lonely or socially isolated. πŸ“ž 1800 424 287 🌐 [https://www.friendline.org.au](https://www.friendline.org.au) - **SANE Australia** Support and information for people affected by complex mental health issues and trauma. πŸ“ž 1800 187 263 🌐 [https://www.sane.org](https://www.sane.org) #### πŸ‘¨β€πŸ‘©β€πŸ‘§ **Children, Youth & Family Support** - **Kids Helpline:** Free, private and confidential 24/7 counselling for young people aged 5–25. πŸ“ž 1800 55 1800 🌐 [https://kidshelpline.com.au](https://kidshelpline.com.au) - **headspace / eheadspace:** Mental health support for people aged 12–25 via phone, chat and online resources. πŸ“ž 1800 650 890 🌐 [https://headspace.org.au.](https://headspace.org.au) - **Family and Child Connect:** Local community support linking families to services to help care for and protect children. πŸ“ž 13 32 64 🌐[https://www.familychildconnect.org.au](https://www.familychildconnect.org.au) - **Parentline (Qld & NT):** Professional counselling and support for parents and carers. πŸ“ž 1300 30 1300 🌐 [https://parentline.com.au](https://parentline.com.au) #### πŸ’” **Support After Suicide (Postvention & Bereavement)** - **StandBy Support After Suicide:** Provides free support (telephone and face-to-face) for people and communities bereaved or impacted by suicide. πŸ“ž 1300 727 247 🌐 [https://standbysupport.com.au](https://standbysupport.com.au?utm_source=chatgpt.com) - **Thirrili – Indigenous Postvention Support:** Culturally responsive emotional support for Aboriginal and Torres Strait Islander communities affected by suicideπŸ“ž 1800 805 801 🌐 [https://thirrili.com.au](https://thirrili.com.au) #### **πŸ³οΈβ€πŸŒˆ LGBTQIA+ & Diversity Support** - **QLife:** Anonymous and free peer support and referral for LGBTIQ+ people via phone and webchat. πŸ“ž 1800 184 527 🌐 [https://qlife.org.au](https://qlife.org.au) - **Rainbow Sexual, Domestic & Family Violence Helpline** Support for LGBTQ+ people who have experienced sexual, domestic or family violence. πŸ“ž 1800 497 212 🌐 https://www.dvconnect.org/lgbtq #### πŸ†˜ **Domestic & Family Violence Support** - **DVConnect Women’sline & Mensline:** Support, counselling and referrals for people affected by domestic and family violence. πŸ“ž 1800 811 811 / 1800 600 636 🌐 [https://www.dvconnect.org](https://www.dvconnect.org) #### **β™ΏΒ People With Disability** - **WWILD (Intellectual Disability Support):** Support for people with intellectual or learning disabilities affected by sexual violence or crime.πŸ“ž (07) 3262 9877 🌐 [https://wwild.org.au](https://wwild.org.au) - **National Counselling & Referral Service (Disability).** Support for people with disability who have experienced abuse, neglect or exploitation. πŸ“ž 1800 421 468 🌐 [https://www.blueknot.org.au](https://www.blueknot.org.au) #### **Veterans & Defence Support** - **Open Arms – Veterans & Families Counselling:** 24/7 counselling for current and former ADF members and their families. πŸ“ž 1800 011 046 🌐 [https://www.openarms.gov.au](https://www.openarms.gov.au) - **Safe Zone Support:** Veteran support with anonymous counselling hosted by Open Arms. πŸ“ž 1800 142 072 🌐 [https://www.openarms.gov.au/safe-zone-support](https://www.openarms.gov.au/safe-zone-support) #### πŸ‘¨β€βš•οΈ Men’s Emotional SupportΒ  - **MensLine Australia:** Free and confidential telephone and online counselling support for men. πŸ“ž 1300 789 978 🌐 [https://mensline.org.au](https://mensline.org.au) #### πŸ§‘β€βš–οΈ **Legal & Advocacy Support** - **Legal Aid Queensland:** Free legal help for eligible Queenslanders. πŸ“ž 1300 65 11 88 🌐 [https://www.legalaid.qld.gov.au](https://www.legalaid.qld.gov.au) - **Women’s Legal Service Queensland:** Legal and social work support for women experiencing family law, domestic violence and sexual assault issues. πŸ“ž 1800 957 957 🌐 [https://wlsq.org.au](https://wlsq.org.au) - **ATSILS Queensland:** Legal services for Aboriginal and Torres Strait Islander people. πŸ“ž 1800 012 255 🌐 [https://www.atsils.org.au](https://www.atsils.org.au) - **Youth Legal Advice Hotline** Free legal advice for young people under 18. πŸ“ž 1800 527 527 🌐 [https://www.legalaid.qld.gov.au](https://www.legalaid.qld.gov.au) #### πŸ‘΅Β **Older People** - **Queensland Elder Abuse Helpline:** Support for older people experiencing abuse. πŸ“ž 1300 651 192 🌐 [https://www.eapu.com.au](https://www.eapu.com.au) #### **πŸ‘©β€πŸ‘¦Β Carer Support** - **Carer Gateway:** Support and counselling for unpaid carers. πŸ“ž 1800 422 737 🌐 [https://www.carergateway.gov.au](https://www.carergateway.gov.au) #### πŸ’¬ Translating and Interpreting - **Translating & Interpreting Service (TIS National):** Provides interpreting services for people who don’t speak English. πŸ“ž 131 450 🌐 [https://www.tisnational.gov.au](https://www.tisnational.gov.au) - **National Relay Service (NRS)** Helps people who are Deaf or have difficulty speaking to communicate by phone. πŸ“ž TTY 13 36 77 | Speak & Listen 1300 555 727 🌐 [https://www.accesshub.gov.au](https://www.accesshub.gov.au) ![BeaconStrategies-Logo-AllWhite-RGB (2)](https://netcep.com.au/hs-fs/hubfs/BeaconStrategies-Logo-AllWhite-RGB%20(2).png?width=200&height=71&name=BeaconStrategies-Logo-AllWhite-RGB%20(2).png "BeaconStrategies-Logo-AllWhite-RGB (2)") Β© 2025 Beacon Strategies. 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