Housing and wellbeing: recognising housing-related distress

A safe and stable home is about more than just having a roof overhead — it’s the foundation for feeling secure, connected, and able to thrive. When housing is unstable, unaffordable, or unsafe, it can lead to distress. In regional areas like the Atherton Tablelands and Mareeba, limited housing options and rising rental costs can add extra pressure.

As a Community Engagement Point (CEP), you may notice when someone is struggling with housing stress. We are building a network that helps local people and places respond with empathy and connect community members to the right support.

What to look out for

Not everyone will talk openly about housing challenges, but there are signs that may suggest someone is under pressure. You might notice:

• Increased anxiety, irritability, or low mood.
• Expressions of hopelessness such as “I don’t know how much longer I can keep this up.”
• Mentions of difficulty paying rent or utilities, or having to move frequently.
• Withdrawal from usual activities due to stress or fatigue.

How you can help

You can’t solve someone’s housing situation, but you can provide support by:

• Listening with empathy and without judgement.
• Acknowledging the stress housing challenges can cause.
• Reassuring them that they’re not alone in facing this issue.
• If they’re open to it, connecting them with the Short-Term Support Team (STST) at the Mareeba Community Centre for free, confidential, short-term support.

Why this matters

Housing is one of the most significant social determinants of health and wellbeing. When someone is struggling with their housing, it can affect every part of their life. By noticing early signs and offering a compassionate response, CEPs can help reduce the weight of housing-related stress and guide people toward support.

What could your involvement look like in reality?

At a community housing provider

Jasmine, a tenancy officer at a community housing provider, notices one of her tenants, Kelly, seems overwhelmed during a routine check-in. Kelly mentions she’s worried about falling behind on rent and is struggling to manage the stress of looking after her kids while facing possible relocation.

Jasmine acknowledges how stressful housing pressures can be and reassures Kelly she’s not alone. Rather than trying to resolve the housing issues herself, Jasmine explains that extra short-term support is available through the STST at the Mareeba Community Centre. With Kelly’s consent, Jasmine makes the referral. The STST then works with Kelly to explore her options, provide emotional support, and connect her with additional community services.

👉 Want more tips for your role as a CEP?

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